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SoftServe x MerchUp: work anniversary gift sets

Work anniversary gift sets: automating distribution

What customers say about us

We're especially happy about the time saved, since we're not the ones doing the shipping and we don't have to store the items. We also know that we will continue our project together with MerchUp, and based on feedback from our employees, we will make it more attractive.
Agnieszka Dąbrowska
SoftServe
In projects of this type, we are primarily concerned with easing the burden on clients' internal teams. Our solutions, such as Gifting as a Service, allow us to significantly streamline the process and complete the merchandise project comprehensively. And the project we've been doing with SoftServe for over a year now is a perfect example of this.
Alexander Paczek
MerchUp

Gift sets for work anniversaries? This is perfectly taken care of by our client! SoftServe is a multinational company that provides IT solutions. For many years now, they have been running what they call an anniversary program, where they give personalized gifts to their team of employees on the occasion of work anniversaries. Due to their ever-growing team and their desire to streamline the production and shipping of products, they have partnered with us – they use Gifting as a Service.

Analysis of customer needs and requirements

It all started with a few joint meetings and discussions, during which we had the opportunity to discuss in detail how the entire project process should go. At this stage, we focused on getting to know SoftServe’s needs and expectations related to the preparation of gift sets for employees on the occasion of their work anniversaries. Thanks to these meetings, we were able to carefully plan each stage of cooperation and research both the specifics of the project and our client’s individual preferences.

In the project for softserve, it was crucial to understand their needs and for us to take responsibility for the entire parcel distribution and storage process.
Piotr Ziemkiewicz
MerchUp

Personalization of gift packs

And after the initial guidelines for the gift sets were set, Agnieszka from SoftServe and I selected the products, and in turn, as MerchUp, we handled their personalization and production.

When deciding what should go into the parcels, we relied on things produced mainly in Poland, with good quality materials and timeless design.
Agnieszka Dąbrowska
SoftServe

SoftServe’s work anniversary gift sets consist of:

Work anniversary gift sets: sweatshirt with company logo, personalized blyza
SoftServe opted for our bestseller, the MerchUp kangaroo sweatshirt, on which they placed tags with their logo and slogan

Integration of systems

SoftServe has an internal system where, depending on the anniversary, members and members of their team can choose different products as part of their gift set.

Prezaent sets for work anniversaries: company merch, gifts
Our client has an internal system where employees choose which gift will go to them

Employees receive such items as branded sweatshirts, thermal bottles, laptop cases, picnic blankets, multifunctional backpacks and suitcases. Among them are products from brands such as MerchUp, Dopper, PakIN and Puccini. Each person has a choice of several options tailored to his or her work anniversary – so the packages fully meet the person’s preferences, and the contents are eagerly used later!

On a daily basis, employees actually use these items, because they are mega practical. They even take them with them on vacation, as you can see from their reels on Instagram!
Marta Gawlowska
SoftServe


Distribution and storage of parcels

We stockpile the products that are part of the gift sets prepared especially for SoftServe’s work anniversary. Then, in a timely manner and according to the schedule provided by the client, we complete and carefully package the sets selected by the employees. We send the finished packages directly to SoftServe’s employees, making sure that each shipment arrives on time and in perfect condition.

Prezaent sets for work anniversaries: thermal bottle with logo, bottles with logo
SoftServe has relied on top-quality products from well-known brands, which have been enhanced with their logos

Our project for SoftServe is an excellent example of how , with Gifting as a Service, we can effectively ease the burden on our clients by taking full responsibility for every step of the process of fulfilling company merchandise. This includes production and warehousing, as well as careful preparation and timely shipping of packages, allowing our partners to focus on other priorities.