FAQ
Corporate merchandise design
How to choose a size?
Check our size chart and choose the right one for you.
View tableWhat are the delivery options?
We offer various options for distribution, storage and management of the resulting merchandise. Collective delivery - standard dispatch of parcels to a business address. Individual dispatch - dispatch of parcels directly to the addresses indicated. Gifting as a Service- storage and dispatching of parcels directly to designated addresses.
Learn moreHow does the return of the show package work?
Before 7 days of receipt of your show package, fill in the return form and choose the postage method that suits you - we take on all postage costs. Once the products have been reviewed, it is crucial to agree and confirm the personalisation and determine the number of pieces and sizes of the selected products. Once the details have been discussed and confirmed, we will sign the contract and commission the entire production process. If additional questions arise, please contact your project supervisor.
Returns formWhat are the rules on complaints?
If you discover defects in the delivered goods, you have the right to lodge a complaint in accordance with the General Terms of Sale[m]. The complaint must be made within 7 days of the discovery of the defect. Importantly, you must make your complaint in writing and processing it does not relieve you of your obligation to pay the invoice on time.
Complaint